local_phone | +971 4 426 1169 |
event_available | Daily from 11 Apr 17 to 15 Jan 19 |
access_time |
Opening: 09:30 - 18:00
on Sun, Mon, Tue, Wed, Thu, Fri, Sat
|
payment |
Per Person: AED 845.00 Resident Rate: AED 599.00 |
Open to all ages.
- A parent or appointed guardian must participate in the programmes with all children under the age of 12.
- A ratio of 3 children per 1 adult is accepted.
Full refund if reservation is cancelled 72 hours or more prior to scheduled event
- 50% cancellation fee will be applied from 72 hours up to 24 hours outside the scheduled event
- 100% cancellation fee will be applied if cancelled within 24 hours of scheduled event
- Bookings made using the 14 day Book Early and Save discount rate are 100% non-refundable.
- Standard Dolphin Bay rescheduling policies apply and any rescheduling for Book Early and Save discount must be made at least 14 days prior to interaction date.
- We offer one complimentary rescheduling if requested 24 hours or more prior to your visit.
- Further changes to your itinerary will be provided for a fee of AED 90 per person. Failure to give 24 hours advance notice will result in rescheduling request not being granted and no refund issued
- No shows are charged 100% of their reservation amount
- Programmes are not cancelled due to inclement weather
- Group policies differ.
Enjoy access to our complimentary Wi-Fi across all Marine and Waterpark locations during your visit.
All programmes are conducted in English
Dolphin Bay reserves the right to cancel or amend programmme content for reasons such as: severe weather, water conditions and animal well-being.
- For the health and safety of our animal collection if you have come in contact with or been exposed to a beached or stranded marine mammal in the past 24 hours you must not participate in our programs.
Under the EHS Marine Mammal Regulations of 2008, Dolphin Bay advises the following:
- Dolphin Interaction programmes present some potential risk of injury
- Anyone who restrains, pulls or grabs at a dolphin shall be immediately removed from the programme without recourse
- Participants must not touch the eye, blowhole or private regions of a dolphin
- The participants should only touch the dolphins under the direction of the marine mammal specialist
- Entry to various non-interactive areas is prohibited to visitors
- Showering facilities with soap are available for guests before and after interaction sessions
- No jewellery or loose articles may be worn during any of the programmes
- Food and drinks must not be consumed on the beach area of the lagoon
UAE RESIDENT RATE
Each guest must prove their UAE residency by a form of identification:
- UAE driving license
- EID
- Original passport
or full price of will be charged upon arrival
- Please note that photocopies will not be accepted.
Dolphin Bay is located on the far eastern side of Aquaventure Waterpark.
A person shall not be permitted in any interactive programme for any of the following reasons:
- A person is unable to comprehend, or disregards safety instructions.
- A person is under the influence of drugs or alcohol or otherwise similarly impaired.
- The determination as to the fitness of a person to participate in an interaction will be made solely at the discretion of Dolphin Bay management.
- A person is unaccompanied and unable to participate alone due to a physical or mental impairment.
- Children must be able to comprehend and follow instructions.
- For the Dolphin Encounter (Shallow Water Interaction), young children may need to be held by an adult during participation due to their height and abilities. This adult must be a participant in the programme.
Dolphin Bay is a smoke free facility.
Dolphin Bay will make every effort to provide the necessary assistance for persons with special needs and/or physical impairment so that they can enjoy the experience.
- However under the EHS Marine Mammal Regulations of 2008 it is required that a primary attendant be present in the water throughout the interaction.
Please call +971 4 426 1169 or email [email protected]
Page Last Updated: Wed, 16th Jan 2019
The Dolphin Encounter at Atalntis, The Palm is an unforgettable experience where you get to meet and play with our dolphins in shallow water.
Open to all ages and swimming abilities.
Key Features:
Please see Dolphin Bay Policies for full terms and conditions
Dolphin Experiences Include:
*Excludes Dolphin Photo Fun
SAVE AED 100 when you book your Dolphin Bay experience at least 14 days in advance.
Memories To Treasure
Make a truly personal connection through dolphin hugs and kisses. You will not want to miss this once in a lifetime opportunity.
Shallow Water Interaction
Wade waist high into the crystal clear waters of the lagoon to enter the playful world of these dolphins. Each Dolphin Encounter is open to guests of all ages and is perfect for non-swimmers and young families.
Marine Mammal Specialists
Dolphin Bay's qualified Marine Mammal Specialists guide guests through their experience with educational facts about our Dolphins and will explain what makes these playful and charismatic creatures so unique.
Observer Pass
Observer Passes are reserved for family and friends of those participating in dolphin interactions, available at Dolphin Bay ticketing plaza for AED 300 per person.
Private Experience
Exclusive pod and private lagoon experiences are available upon request.
Timings:
Daily 9.30am to Sunset*
Opening hours subject to change depending on time of year
Price:
• AED 845 Per Person
• AED 599 UAE Resident Rate
Aquaventure Waterpark entrance is included when booking this experience
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