2+ years would require a ticket to enter the Auditorium. Below 2 years are not permitted into the Auditorium.
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Dress Code
We encourage everyone to dress up for the occasion!
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Group Booking
The maximum number of seats you can purchase together in a row is 4. - If you group is larger than 4, Boxes are available that seat between 5 and 10 people and can be purchased via the website (subject to availability)
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Outlet Terms and Conditions
Latecomers may only be admitted at a suitable pause. - All Boxes are General Admission, with seating on a first-come, first-served basis. Seats cannot be reserved before arrival. - VIP Boxes have fixed seats. Side boxes have loose chairs. - Any use of mobile phones, cameras and other electronic devices inside the auditorium is strictly prohibited. - The Opera Cafe opens two hours before the performance.
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Parking
If you are driving and plan to self-park, there are underground parking spaces available. - Paid parking spaces in very close proximity to Dubai Opera are available at Green Parking. - Green Parking is a flat rate of AED 50 per visit starting from 2 hours before the show. - You can access the P3 underground parking entrance on Sheikh Mohammed bin Rashid Boulevard, the entrance to the underground parking is located just after the Dubai Opera hashtag on the right.
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Refund Policy
Refunds/ exchanges are not permitted under any circumstance. - This includes, but is not limited to, change in personal circumstances, sickness, travel restrictions, or any circumstances related to Covid-19 which might prevent you from attending. - Refunds are not permitted in any circumstance where a customer is not satisfied with their choice of seat, or the Venue’s seating arrangement. - Please contact [email protected] in you require any information before booking.
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Safety Measures - Covid 19
Wearing face masks is optional in all facilities, indoor & outdoor. - During the performance please remain seated in your allocated seat at all times. - Standing and dancing in the aisle is not permitted.
