2+ years would require a ticket to enter the Auditorium. - Below 2 years are not permitted into the Auditorium.
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Dress Code
We encourage everyone to dress up for the occasion!
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Group Booking
The maximum number of seats you can purchase together in a row is 4. - If you group is larger than 4, Boxes are available that seat between 5 and 10 people and can be purchased via the website (subject to availability)
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Outlet Terms and Conditions
Latecomers may only be admitted at a suitable pause. - Any use of mobile phones, cameras, and other electronic devices inside the auditorium is strictly prohibited. - The Opera Cafe opens two hours before the performance. Latecomers may only be admitted at a suitable pause. - All Boxes are General Admission, with seating on a first-come, first-served basis. - Seats cannot be reserved before arrival. - VIP Boxes have fixed seats. Side boxes have loose chairs.
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Parking
If you are driving and plan to self-park, there are underground parking spaces available. - Paid parking spaces in very close proximity to Dubai Opera are available. - You can access the P3 underground parking entrance on Sheikh Mohammed bin Rashid Boulevard, the entrance to the underground parking is located just after the Dubai Opera hashtag on the right.
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Refund Policy
Refunds/ exchanges are not permitted under any circumstance. - This includes, but is not limited to, change in personal circumstances, sickness, travel restrictions, or any circumstances related to Covid-19 which might prevent you from attending. - Refunds are not permitted in any circumstance where a customer is not satisfied with their choice of seat, or the Venue’s seating arrangement. - Please contact [email protected] in you require any information before booking.
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Safety Measures - Covid 19
Proof of Vaccination is not required for this event - Entry may be refused if the below conditions are not met: - Please make your seat selection strictly based on your group size (1,2,3 or 4) - Any selection that is not based on the group size can lead to entry rejection on the day of the event. - The maximum number of seats that can be selected online is up to 4 seats. - When choosing your seats online please make sure no empty seat remains next to your selection - Wearing a face mask is mandatory at all times, including inside the Auditorium. You will be asked to leave if you are not wearing your face mask correctly. - Please do not attend if you have COVID symptoms.
