2+ years would require a ticket to enter the Auditorium. - Below 2 years are not permitted into the Auditorium.
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Dress Code
We encourage everyone to dress up for the occasion!
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Group Booking
The maximum number of seats you can purchase together in a row is 4. - If you group is larger than 4, Boxes are available that seat between 5 and 10 people and can be purchased via the website (subject to availability).
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Outlet Terms and Conditions
Proof of Vaccination is not required for this performance - Latecomers may only be admitted at a suitable pause. - Any use of mobile phones, cameras and other electronic devices inside the auditorium is strictly prohibited. - The Opera Cafe opens two hours before the performance. - Entry may be refused if the below conditions are not met - Please make your seat selection strictly based on your group size (1,2,3 or 4) - Any selection that is not based on the group size can lead to entry rejection on the day of the event - The maximum number of seats that can be selected online is up to 4 seats. - When choosing your seats online please make sure no empty seat remains next to your selection - Wearing a face mask is mandatory at all times, including inside the Auditorium. You will be asked to leave if you are not wearing your face mask correctly. - Please do not attend if you have Covid symptoms
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Parking
If you are driving and plan to self-park, there are underground parking spaces available. - Paid parking spaces in very close proximity to Dubai Opera are available at Green Parking. - Green Parking is a flat rate of AED 40 per visit starting from 2 hours before the show. - You can access the P3 underground parking entrance on Sheikh Mohammed bin Rashid Boulevard, the entrance to the underground parking is located just after the Dubai Opera hashtag on the right.
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Refund Policy
Refunds/ exchanges are not permitted under any circumstance. - This includes, but is not limited to, change in personal circumstances, sickness, travel restrictions, or any circumstances related to Covid-19 which might prevent you from attending. - For specific performances (e.g. Concerts), all ticket holders will be required to show proof of COVID-19 Vaccination to attend. - There are no exemption categories for customers who do not have or are unable to have a vaccination. Refunds or exchanges are also not permitted in these circumstances. - Please click here to check full Vaccination Requirements before purchasing. - If the performance has a Vaccination Requirement, this will clearly be displayed on the Show description page. - Please contact boxoffice@dubaiopera in you require any information before booking.
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Safety Measures - Covid 19
Proof of Vaccination is not required for this performance - It is mandatory to wear a face mask at all times whilst at Dubai Opera ensuring that your nose and mouth are covered. This includes during the performance. - If you wish to take photos during your visit, and photography is permitted for the event, please keep your face mask on in all photographs that you take. - You will be asked to leave if you are not wearing your face mask correctly. - During the performance please remain seated in your allocated seat at all times. - Standing and dancing is not permitted. - Please maintain social distancing during your visit, including when entering and exiting the Auditorium, and at the F&B counters. - We have limited our seating capacity to maintain social distancing within the Auditorium. - Buying tickets online is recommended. - Please choose mobile ticket or e-ticket delivery method. - The maximum number of seats that can be selected online is up to 4 seats. - Please make your seat selection strictly based on your group size (1, 2, 3 or 4). - Please ensure no empty seat remains next to your selection. - Families are allowed to sit together (a maximum of 4 people). - Compliance with the stated safety measures is legally required in all areas within the venue.
