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Dolphin Bay

at , Palm Jumeirah

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local_phone +971 4 426 1169
access_time Opening: 09:30-18:00

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Highlights
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Age Policy

For all of our interactions, a parent or appointed guardian must participate in the programmes with all children under the age of 12.
A ratio of 3 children per 1 adult is accepted.

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Cancellation Policy

Full refund if reservation is cancelled 72 hours or more prior to scheduled event
- 50% cancellation fee will be applied from 72 hours up to 24 hours outside the scheduled event
- 100% cancellation fee will be applied if cancelled within 24 hours of scheduled event
- Bookings made using the 14 day Book Early and Save discount rate are 100% non-refundable.
- Standard Dolphin Bay rescheduling policies apply and any rescheduling for Book Early and Save discount must be made at least 14 days prior to interaction date.
- We offer one complimentary rescheduling if requested 24 hours or more prior to your visit.
- Further changes to your itinerary will be provided for a fee of AED 90 per person. Failure to give 24 hours advance notice will result in rescheduling request not being granted and no refund issued
- No shows are charged 100% of their reservation amount
- Programmes are not cancelled due to inclement weather
- Group policies differ.

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Free WiFi

Enjoy access to our complimentary Wi-Fi across all Marine and Waterpark locations during your visit.

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Outlet Terms and Conditions

Dolphin Bay reserves the right to cancel or amend programmme content for reasons such as: severe weather, water conditions and animal well-being.
- For the health and safety of our animal collection if you have come in contact with or been exposed to a beached or stranded marine mammal in the past 24 hours you must not participate in our programs.

Under the EHS Marine Mammal Regulations of 2008, Dolphin Bay advises the following:
- Dolphin Interaction programmes present some potential risk of injury
- Anyone who restrains, pulls or grabs at a dolphin shall be immediately removed from the programme without recourse
- Participants must not touch the eye, blowhole or private regions of a dolphin
- The participants should only touch the dolphins under the direction of the marine mammal specialist
- Entry to various non-interactive areas is prohibited to visitors
- Showering facilities with soap are available for guests before and after interaction sessions
- No jewellery or loose articles may be worn during any of the programmes
- Food and drinks must not be consumed on the beach area of the lagoon

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Parking

Dolphin Bay is located on the far eastern side of Aquaventure Waterpark.

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Restrictions

A person shall not be permitted in any interactive programme for any of the following reasons:
- A person is unable to comprehend, or disregards safety instructions.
- A person is under the influence of drugs or alcohol or otherwise similarly impaired.
- The determination as to the fitness of a person to participate in an interaction will be made solely at the discretion of Dolphin Bay management.
- A person is unaccompanied and unable to participate alone due to a physical or mental impairment.
- Children must be able to comprehend and follow instructions.
- For the Dolphin Encounter (Shallow Water Interaction), young children may need to be held by an adult during participation due to their height and abilities. This adult must be a participant in the programme.

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Smoking Policy

Dolphin Bay is a smoke free facility.

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Wheelchair Users

Dolphin Bay will make every effort to provide the necessary assistance for persons with special needs and/or physical impairment so that they can enjoy the experience.
- However under the EHS Marine Mammal Regulations of 2008 it is required that a primary attendant be present in the water throughout the interaction.

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Reservation

Please call +971 4 426 1169 or email [email protected]

Page Last Updated: Tue, 11th Sep 2018


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Description

Dolphin Bay in Atlantis is one of the most sophisticated dolphin habitats in the world.

Here you have the opportunity to swim with dolphins in Dubai; choose from a range of dolphin experiences suitable for all ages and swimming abilities.

Interactions range from standing in shallow water to swimming or scuba diving alongside these charismatic creatures.

Whether you’re a hotel guest or visiting for the day, Dolphin Bay in Dubai offers an unforgettable experience.

All interactions include same day access to Aquaventure Waterpark as well as Aquaventure Beach.


Dolphin Experiences Include:

  • Complimentary same day access to Aquaventure Waterpark
  • 30-minute check-in/changing*
  • 15-minute orientation with a Marine Mammal Specialist*
  • 30 minutes in the water*
  • Wet suits and/or vests are provided and required while in the water*
  • Bottled Water / Soft Drinks
  • Towels & lockers - for your use during the interaction only*
  • 25% off same day admission to The Lost Chambers Aquarium

*Excludes Dolphin Photo Fun

SAVE AED 100 when you book your Dolphin Bay experience at least 14 days in advance.

Dolphin Welfare
The safety of our guests and dolphins is our number one priority. Here are a few key rules to make sure everyone (including our dolphins) have a great time!

  • Jewellery, watches, hair accessories, hats, sunglasses and loose articles are not permitted in the water.
  • We provide all guests with either a wet suit or swim vest for their interaction; you will wear your swim suit underneath. All guests are required to wear either a wet suit or swim vest during their programme. For the safety of our animals, we cannot allow you to wear your personal wet suits.
  • Cameras are not allowed in the water. However, we do provide a photographer throughout the interaction. Plus we also offer an Observer Pass which allows your friends and family to capture photos from the safety of the beach.
  • Please know that your scheduled time is for the mandatory check-in and not for the interaction itself.
  • It is very important you arrive at your scheduled time. We are not able to provide a refund or reschedule you if you do not arrive on time.
  • Please do not apply any type of tanning oil prior to entering the water. Tanning oils can wash off into the lagoons and can harm the dolphins. Sunscreens and sun blocks are permitted if applied in moderation. Any excess should be removed prior to your experience. Please keep in mind that you will be wearing a wetsuit which does provide some sun protection.

Please take the time to review our complete set of rules, age and swimming requirements, and rescheduling polices on the right-hand menu.

Dolphin Encounter
Wade into waist-high crystal clear waters and experience touching, hugging, holding ‘fins’ and playing with one of our Dolphins. Open to all ages, children under 12 must be with a paying adult.

Dolphin Adventure
Experience a one-of-a-kind interaction in depths of our lagoon and enjoy hugs, kisses and dancing plus the thrill of our signature belly-ride. This programme is designed for confident swimmers and children from 8 years old.

Royal Swim
Swim out to the depths of the lagoon where you enjoy the thrill of a double dolphin dorsal tow and a foot push in addition to shallow water hugs and kisses. Perfect for confident swimmers and children from 12 years old.

Dolphin Photo Fun
This programme is the perfect opportunity to meet and take a picture with one of our fascinating dolphins without getting into the water. Open to all ages and includes a free souvenir photo.

Observer Pass
Observer Passes are reserved for family and friends of those participating in dolphin interactions, available at Dolphin Bay ticketing plaza for AED 300 per person.

Educational Programmes
School groups can enjoy our amazing Marine Mammal Edu-venture specifically designed for children aged between 6 - 16 years. Please contact the team at Dolphin Bay for more information.

Private Experience
Exclusive pod and private lagoon experiences are available upon request.

Cameras and Video Equipment
Filming or taking video of any kind is not permitted at Dolphin Bay. Guests with cameras are not allowed in the water at any time.

Observer Pass holders must remain on the beach and are not permitted to enter the water at any time or to climb onto the rocks or walk along the walls on the sides of the lagoon.

Timings:
Daily 9.30am to Sunset*
Opening hours subject to change depending on time of year

Price:
Please select an offer to see price for each experience
All experiences booked include same day access to Aquaventure Waterpark.

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